Shaping the New Customer Experience

Shopping today is about so much more than simply getting what you need – it’s a whole experience and customers love it. A good proportion of the experience customers seek is influenced by visual factors – store design and how products and goods are merchandised.

Seminar overview

This seminar supported by Design Victoria aims to inspire retailers to look at their business differently, through best design practice in merchandising, shop fitting and interior design
business activities.

Moderator

Annie Harper - Director, Idea Nation

Keynote speakers

Roy Tavenor - Principal of Red Design Group (RED)
Amanda Henderson - Creative Director of Gloss Creative

Who should attend?

This seminar will benefit managers and business owners in retail.

Seminar details

Monday 6 October 2008
6.00 pm to 8.00 pm
Registration: 5.45 pm

Light Supper Included

La Trobe University, Visual Arts Centre, View Street, Bendigo

Registration

This is a free event. Bookings are essential for catering.
RSVP by Friday 3 October 2008

To register, please call Anne at Bendigo Business Council 03 5442 7816 or
email: executive@bendigochamber.com

Privacy

As a registrant of this event you are consenting to join Design Victoria's mailing list to receive information about their events and activities.

Design Victoria respects and treats personal information in accordance with the Privacy Act/Information Privacy Act (Vic). Personal information provided to Design Victoria will only be used by the Design Victoria staff for the purposes for which it was collected. For the full Design Victoria privacy policy please visit www.designvic.com/Privacy.aspx

Related links

Red Design Group (RED) - www.redretail.com.au
Gloss Creative - www.glosscreative.com.au



Bendigo Traders AssociationBendigo Business Council


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Event Details

Event Date

6:00 PM
6 October, 2008

Event Location

La Trobe University, Visual Arts Centre, View Street
Bendigo, Victoria
Australia

Case Studies

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Crumpler
Maverick Australian bag company Crumpler regularly wins best stand at trade shows around the world, including this year’s Outdoor Retailer Winter show in the US.
Sustainable Living Fabrics
Sustainable Living Fabrics, based in the Melbourne suburb of Oakleigh, makes furnishing fabrics for commercial interiors. They market their fabrics to architects and interior designers, who will specify SLF fabrics when they present a design to their clients.
Backcare & Seating
What is the true value of your IP, how do you value it and how do you protect it? Kumar Rajaratnam, founder and chief executive of Melbourne-based furniture company Backcare & Seating tells his story.
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A Victorian Government Initiative - Victoria - The Place To BeIn partnership with RMIT University